Packages are generally dispatched within 2 days after receipt of payment and are shipped from France via Colissimo with tracking number and signature. We will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and country of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Please check the integrity of your parcel when you receive it. No claim can be accepted after 48 hours after delivery. If any damage is observed, fill a form at your post office to declare the damage.
You can reship your parcel as long as you did not use the goods within 7 days at your own cost at :
12 route de Saint Couat
You will be refunded of the cost of the goods sold minus the shipping charges.